Privacy Policy
Last updated: January 2026
1. Introduction
SENTIQUO Ltd ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our compliance automation platform and related services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Account information (name, email address, company details)
- Usage data and analytics
- Communications and correspondence
- Payment and billing information
- Compliance data processed through our platform
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send technical notices and support messages
- Respond to your comments, questions, and requests
- Monitor and analyze trends, usage, and activities
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
4. Data Security
We implement appropriate technical and organisational measures to protect the security of your personal information. All data is encrypted in transit and at rest using industry-standard encryption protocols. We maintain SOC 2 Type II certification and undergo regular security audits.
5. Data Retention
We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, regulatory, accounting, or reporting requirements. Compliance audit trails are retained in accordance with FCA requirements.
6. Your Rights
Under applicable data protection laws, you have the right to:
- Access your personal data
- Correct inaccurate or incomplete data
- Request deletion of your data
- Object to or restrict processing
- Data portability
- Withdraw consent at any time
7. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact our Data Protection Officer at privacy@sentiquo.com.